The right of return is valid for 14 days from the day you received the goods. You can open the packaging, examine the goods and return them if you are not satisfied with your purchase. The right of return applies to everything in our range.
When you return the item, it must be unused, have all tags attached and be returned in its original packaging. If the outer packaging is damaged, it is possible to pack with other equivalent packaging, but be sure to pack well so that the item is protected during transportation back to us. If you have used or handled the item in a way that is not necessary to examine it, a deduction for depreciation may be made, the deduction is assessed on a case-by-case basis by our returns staff.
How to return an item
- Contact our customer service within 14 days of receiving your item to inform us of your decision to return it.
- Items must be returned within 14 days of notifying us.
- Returned products must be in unused, unwashed, and undamaged condition, with all original labels and packaging.
You are not responsible for the return shipping costs. We will provide you with International return labels.
For returns outside of Sweden, please contact us for return labels.
Refunds
Once we have received and inspected your returned item, we will process your refund. You will receive a confirmation email once your return has been completed.
Refunds are issued to the original payment method. Depending on your bank or card provider, it may take a few business days for the refund to appear in your account.